Privacy Policy

Welcome! At Kayobaby, we care deeply about your privacy. This Privacy Policy outlines how we collect, use, protect, and share your information—both online via www.kayobaby.com (the “Site”) and on our social media channels, as well as offline.

1. Personal Information We Collect

When you interact with us—by creating an account, subscribing to emails, making a purchase, contacting customer support, joining a giveaway, or sending gifts—we may collect personal information including:

Name
Billing & Shipping Address
Email Address
Phone Number
Payment Details
Other information you choose to share with us

2. How We Use Your Information

We use your data to:

  • Fulfill and deliver your orders

  • Contact you regarding orders, delays, or issues

  • Send you order confirmations and shipping updates

  • Share promotional offers, events, and surveys (with your consent)

  • Personalize your shopping experience

  • Prevent fraud and improve site functionality

  • Respond to your customer support inquiries

When you create an account, we retain your order history and preferences to make future shopping faster and easier. You can opt out of promotional emails anytime by clicking unsubscribe in our emails—but we may still contact you for order-related updates.

We may also anonymize collected data for analytics and business improvement.

3. How We Protect Your Information

Your personal data is stored securely behind encrypted networks and is only accessible by authorized personnel. All sensitive information (e.g., credit card data) is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through secure payment gateways—we do not store your payment information on our servers.

4. Cookies & Tracking

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember items in your cart

  • Understand your preferences

  • Improve our services and site performance

  • Track traffic and interactions for future improvements

You can disable cookies in your browser settings. However, some features may not function properly without them.

5. Third-Party Sharing

We do not sell or rent your personal information. We may share it only with:

  • Hosting partners

  • Payment processors

  • Service providers assisting with operations

We may also disclose information to comply with laws or protect rights, property, or safety.

We may share non-personal data for analytics or advertising purposes.

6. Third-Party Links

We do not offer third-party products or services on our site.

7. Your Rights Under CalOPPA

You may visit our site anonymously
We will notify you of privacy changes on this page
You may request to update your personal data via chat or support tickets

8. Do Not Track Signals

We honor Do Not Track browser signals and do not track users or use cookies when DNT is enabled.

9. No Third-Party Behavioral Tracking

We do not permit third-party behavioral tracking on our platform.

10. Fair Information Practices

If a data breach occurs, we will notify affected users via email within 7 business days.

You also have the right to seek recourse through legal channels if your data privacy rights are violated.

11. CAN-SPAM Compliance

We follow all rules of the CAN-SPAM Act:

  • No misleading headers or subject lines

  • Clear identification of promotional content

  • Business address included in all emails

  • Quick response to unsubscribe requests

  • Easy opt-out link in every email

12. Security Statement

While we use industry-standard protection, no online system is 100% secure. Email communications may not be encrypted—please consider what you share by email.

13. Updates to This Policy

This Privacy Policy may be updated over time. Changes will be posted here. By continuing to use the Site, you accept the revised policy. Please review it regularly.

14. Contact Us

For questions, concerns, or privacy-related requests, please contact us:
support@kayobaby.com